We operate a phone first appointment system for patients wishing to see a GP or Clinician on the day. The reception staff will take the patient’s details and a brief description of their medical problem and will sign post the call to the appropriate clinician.

At this point the clinician will contact the patient by telephone. If the patient needs seen by the GP an appointment will be given at this stage. All urgent problems will be seen on the day.

Appointments at our Chronic disease clinics (with our practice Nurses) or with any of our MDT Team can be booked in advance, as can blood appointments.

• Phone us on 028 302 67639 Monday to Friday from 8:30am

If you cannot keep an appointment - Please cancel it!

If you need help when we are closed

In the case of an emergency, outside normal surgery hours, patients can ring the Emergency Out of Hours Service on: 028 38399201

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• If you need an interpreter
• If you have any other access or communication needs

Home Visits

It would be helpful where possible if requests for home visits were made before 11am, by telephoning the surgery.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form

Clanrye Medical Practice is a GP training practice. We will endeavour to inform our patients when they are attending an appointment with a GP specialty Trainee or a medical student.